We use Fedex, Royal Mail and Parcel Force for delivering orders. Most orders are delivered next-working day, but you will need to order before 15:45 Monday to Friday. On Saturdays our options are limited to Royal Mail First, Second and Special Delivery.
We always have a free delivery option. This is mostly next-day on larger items, smaller items tend to go second class. When an item is added to your basket
the delivery price and options are shown.
Please note that if an order is returned through non-delivery (after several attempts) we will refund the order less the cost of the delivery. If you have selected a next day delivery we reserve the right to change this
at short notice for reasons of bad weather or something unexpected, but this would be extremely rare (1 in 3 year event).
If some items of your order are out of stock, we will normally dispatch the in-stock items separately, unless we can get the items into stock for next-day dispatch.
In this case, your order will be delayed one business day.
Unusually, some out-of-stock items may take few days to dispatch while we wait for new supplies.
We will keep you informed of when your order is due to be dispatched, by weekly email updates. You always
have the right to a refund if you change your mind, up to 14 days after delivery according to the
distance selling regulations. However, the goods must be in condition that we can resell them, after they are returned to us.